Welcome
to
Molalla
Sanitary Service |
|
Post
Office Box 1808
Oregon City, Oregon 97045-0003
(503) 829-6183 |
| Office
Hours |
| Monday
through Thursday, 8:00 a.m. to 4:30 p.m. |
| Friday,
8:00 a.m. to 3:00 p.m. |
| We are
closed for lunch daily from noon to 1:00 p.m. |
|
The office is open every week day except: New Year's Day, Memorial
Day, the 4th of July, Labor Day, Thanksgiving, and Christmas. |
|
We will be picking up Christmas
trees this year. Just put the tree out on your normal pickup day and we will
pick it up. Please be sure to cut the tree in half if it is taller
than 6 feet. We are not able to collect flocked trees.

Sign up for access to our web portal that will allow you to
view your bill, make secure payments, and perform a variety of other convenient
account operations.

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|
Adverse Weather Plan |
|
Molalla Sanitary
Services is committed to providing you reliable collection service.
We are also committed to the safety of our drivers and customers.
That’s why we are
reaching out in advance – so you know how we manage weather
interruptions and where you can get collection information if bad
weather forces schedule changes.
By taking a
moment now to review our
Extreme Weather Policy, you can help ensure community safety
when weather creates unsafe road conditions
Thanks you and be
safe, from all of us at Molalla Sanitary Services.
Please click below to review our Extreme Weather Plan
Extreme Weather Policy
|
2009's
Businessperson of the year
winner has an outstanding track record
of management as well as tremendous
contributions to our community. The
employees of this long established
business are tremendously enthusiastic
about the support and leadership of this
businessperson. The quality service
rendered by this business is clearly a
reflection of this person’s support of
staff and leading by example.
Though there have been many
contributions to the community, one of
the most recent was through the Rotary
Club of Oregon City. This individual
led a major effort of cleaning and
painting an Oregon City elementary
school that was in great need of care.
Just one of many employee comments
include: “an excellent business sense
combined with a good heart and
sensitivity toward others in the
community, as well as her employees,
make this company the success it is…” |
 |
Pamela Bloom, is
Oregon City's 2009 Businessperson of
the year! |
|
|
2008 Business of the year!
B & B
Leasing was selected this year for being
the kind of business that doesn’t seek
fanfare or praise for its years of
generosity. They provide a critical
service to all homes and businesses in
Oregon City and beyond. It has been
family owned and operated since 1935,
and has grown from a single truck to a
fleet 40 specialized collection trucks.
Pamela Bloom continues the family legacy
of treating employees as if they were
family. There are so many ways that B &
B Leasing gives back to our community
they are too numerous to share.
By Amber Holveck
ChamberWire Volume 9 Issue 2 Feb 2009 |
 |
 |
In memory of Mark
Salvetti
Mark Salvetti was a
great person as well as a wonderful employee of B&B Leasing Co.
He was killed in a car accident on December 21st, 2007. He was 26
years old. He is survived by his wife, Janell, his daughter,
Kennedy, age 4 and his son, Hunter, age 1.
B&B Leasing Co. has set up a savings account at Washington Mutual's
Molalla Branch for the Salvetti Family.
Checks should be made out to: "In Memory of Mark Salvetti"
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|
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| Molalla
Sanitary serves all of Molalla and many unincorporated areas within
Clackamas County. Owned and operated by B&B Leasing, Molalla Sanitary
has been serving the needs of our residents since 1974. |
| We have
designed this site to answer questions you may have about our services
as well as maintain your account from the web. It is easy to use and
full of information. Thank you for visiting us. |
| This
page provides a basic overview of our services. Clicking on any of
the following items will take you down this page to learn more. |
|
Office
Hours | Payments | Collection
Days | Our Services | Where
to Put Your Container | Extra Garbage to Pick
Up
"Extras" | Unacceptable Materials
| Missed Pickups | Credits
| Holidays and Extreme Weather Conditions
| Changes in Your Service | Past
Due Accounts | Problems With Your Bill
| Scattered Trash | Other
Complaints or Problems | Recycling Services |
| |
| Payments
Make an online payment!
|
|
Most
residential
garbage customers are billed once every other month; each bill covers
a two-month time period. You may make your payments by sending a check
or money order directly to Molalla Sanitary, P. O. Box 1808, Oregon
City, OR 97045. |
|
|
| Collection
Days |
| Our
drivers work every weekday except Christmas and New Year's. |
| |
| Our
Services |
|
For trash service we provide
a 20-, 35-, 65-, or 95-gallon
roll
carts. Although it will be your responsibility to keep it clean,
we maintain the container (unless it is damaged due to misuse) throughout
your service with us. With weekly or
monthly trash service, customers are provided with two recycle tubs. |
| Please
don't ask our drivers to empty barrels, well cans, or underground
storage containers. |
| |
| Where
to Put Your Container |
| Most
customers place their garbage cans at the curb, although we are happy
to pick up your can at your house for an additional fee. |
| Unless
special arrangements have been made, your collection point should
never require our drivers to enter a garage, building, or navigate
steps. There must not be low hanging obstructions or wires restricting
the driver's access. These restrictions help protect your privacy,
safety, security, and even your pets-and they reduce the risk to our
drivers. A long driveway without clearance, a driveway in poor condition,
or a driveway with an inaccessible passage, means your can must be
placed at the roadside. |
| PLEASE
roll carts must always be placed at the roadside.
Please make sure the lid on your
cart/can is completely closed.
Trash can escape from any can or cart that is filled too full, and
on our automated routes, if a roll cart is so full the lid doesn’t
completely close, trash can be scattered when the truck lifts it –
and the driver is not able to see it. Oregon City Garbage will
not be responsible for trash that may be scattered when your
cart or can is over-loaded. Further, if the can or cart is full
beyond capacity, you’ll be charged for an extra pick up. |
|
|
| Extra
Garbage to Pick Up
"Extras" |
|
Please let us know by calling us at (503)
829-6183 or
click here, if
you want a pick up of extra bags, cans, or boxes. You will be billed for each extra item on your next
regular bill. |
| Extra
trash must be tightly bundled, bagged, or boxed, and it may not weigh
over 40 pounds. Place the extra next to your regular can. |
| If
you have a large appliance, furniture, or any other large
items or additional garbage that
needs to be picked up, please notify our office in advance. You can
call us at (503) 829-6183 or contact us via the web by
clicking
here. You will be charged an extra fee for these items on your
next regular bill. |
|
| Unacceptable
Materials |
| The
following items cannot go in your garbage or recycling containers
under any circumstances: liquid waste, paint, hazardous waste (which
is anything labeled poison or caustic) or any medical sharps. |
|
| Missed
Pickups |
| If
we inadvertently missed collecting your garbage,
yard debris, or recycling, please contact us
as soon as possible by
clicking here! This
will let us route your problem to our drivers as quickly as possible. |
| If
we missed your pickup, you may be asked to set out the
material for pickup on the next business day. There will be no additional
charge, if the volume is no greater than your normal level of service. |
| If
that option isn't convenient, call us at (503)
829-6183 to arrange alternate pickup arrangements. |
|
We do not give credit for missed
pickups. If you are missed, call (503) 829-6183 or
click here. We will get you
picked up. |
|
|
| Credits |
|
For vacations or other absences of two or more weeks, let us know in advance
of your regular pick up day and we'll give you a credit for the number
of pick-ups you'll not be using. |
|
| Holidays
and Extreme Weather Conditions |
| Our
drivers are on the job every weekday except Christmas and New Year's
Day. If these holidays fall on your normal pick up day, set your garbage
out on the next business day, and we'll be there to pick it up. |
| Occasionally,
icy or snowy roads make it unsafe for our trucks to be out. In extreme
weather conditions, we may pick up your garbage late in the day-if
the weather improves. Or, if we cannot be there on your regular day,
set your garbage out on the next business day, and weather permitting,
we'll be there to pick it up. |
| During
severe weather conditions we ask that you hold your recyclables until
the bad weather has passed. |
|
| Changes
in Your Service |
| A
change of service will be necessary, for example, if you are moving,
need a different container, or need to change the name on your account.
On our
services page you will find several
options for necessary changes. |
| Any
request for a change in service, must be made by contacting us via
our web site, by calling us at (503) 829-6183, or by writing us at:
|
Molalla
Sanitary
P. O. Box 1808
Oregon City, OR 97045-0003 |
| |
| Your
normal charges will continue until we receive a request to change
the account. |
|
|
| Billing
Procedures |
|
Most residential customers are billed bi-monthly;
the invoice covers the current month and one month in advance.
Residential customers may request monthly billing at any time and
will be automatically assigned monthly billing if delinquent notices
are mailed. Commercial customers are billed monthly, in
arrears, but will be changed to billing in advance if late notices
are mailed. |
|
Invoices
for all regular garbage service are due on the 15th of the month. |
|
| Past
Due Accounts |
|
Delinquent
accounts are subject to a finance charge after
they become 15 days past due.
A
finance charge of 1.5% monthly
(18% annual percentage rate) will be applied on any
past due amount, after
applying any payments that may have been received. |
|
Service to delinquent accounts can be
stopped at any time.
Further,
if you subscribe to regular garbage
service, and have a past due account, we have the right to
pull our equipment. |
|
If your services are stopped due to
failure to pay, and you want to restart, you will have to : [1] Pay
your account balance in full; [2] Pay a 2-month deposit; [3] Pay a
$5.00 reinstatement fee, and a $10.00 equipment redelivery fee; and [4] You must ask to be restarted; we
will not restart service without your express desire to do so.
To restart, you can call (503) 829-6183 or email us at
collections@bbleasingco.com. Give your account number and
full address in the text of your email and we will contact you
shortly. |
|
If your bill is late, please call our office at (503)
829-6183, or email us at
collections@bbleasingco.com, to make
arrangements for payment. |
|
All returned checks will be subject to
a $20.00 NSF Fee. |
|
| Problems
With Your Bill |
| If
there is an error on your bill, please call our office at (503) 829-6183,
send us a letter of explanation, or
click here
if you want to contact us about your bill. |
| |
| Scattered
Trash |
| Scattered
trash is everyone's problem. It is unsightly as well as unsanitary.
It is frequently the first sign of a problem with an animal. Dogs
seem to be the most common culprits, but lately we've had problems
with raccoons and possums. |
| If
you want help of any kind, or need assistance with these kinds of
problem, please call our office at (503) 829-6183, send us a letter
of explanation, or
click here if you want
to contact us about a problem. |
|
| Other
Complaints or Problems |
| If
there is anything we can do to help, please call our office at (503)
829-6183, send us a letter of explanation, or
click
here if you want to contact us. |
| |
| Recycling
Services |
| If
you have weekly garbage service with Molalla Sanitary, you automatically
have recycling pick up services.
Click
here to learn more about these services. |
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